Why patient satisfaction scores only tell part of the story – A conversation with Kyle Robertson of NarrativeDX

Today’s guest: Kyle Robertson | CEO of NarrativeDX

Greg and Kyle talk about how looking at quantitative patient survey feedback alone leaves a LOT on the table. By better analyzing unstructured patient feedback over time, hospitals and health systems have the potential to gain (or prevent the loss of) millions of dollars.

Important Links:

Kyle’s LinkedIn: https://www.linkedin.com/in/kylendx/
Kyle’s Twitter: https://twitter.com/KyleNDx
NarrativeDX Web Site: https://www.narrativedx.com/